Privacy Policy — How 777new Handles Your Personal Data

1 Introduction

This Privacy Policy describes how 777new ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who register and use the 777new platform at 777new.win, including via the mobile app and any other access points we make available.

By registering an account on 777new, you acknowledge that you have read and understood this Privacy Policy. This policy forms part of the wider agreement between you and 777new and should be read alongside the Terms and Conditions.

777new is committed to handling your personal data responsibly. The information you provide during registration, verification, and day-to-day platform use is managed with care, stored securely, and used only for the legitimate purposes described in this document.

This policy applies to all players using 777new, including those who access the platform from Pakistan and deposit in PKR using local payment methods.

2 Personal Data We Collect

We collect personal data in different ways depending on how you interact with the 777new platform. The categories of data we collect are as follows:

2.1 Data You Provide Directly

Registration information — your name, date of birth, email address, mobile number, and the username and password you choose when setting up your account
Identity verification documents — copies of government-issued ID, proof of address, or other documents requested during the KYC (Know Your Customer) verification process
Payment information — details related to your deposit and withdrawal methods, including JazzCash or Easypaisa account references, bank account details for bank transfer, or card details for card payments. Full payment credentials are handled by the payment processor, not stored raw by 777new.
Support communications — information you share with our support team through live chat or email, including any documentation you provide to resolve account queries

2.2 Data Generated by Your Platform Activity

Your betting and gaming history, including sports bets placed on cricket, PSL, football and other markets, game sessions in the Game Lobby, Live Casino rounds, and Bingo activity
Transaction records — all PKR deposits and withdrawals including amounts, timestamps, and payment method references
Login activity — IP address, device type, operating system, browser or app version, and session timestamps
In-platform behaviour — pages visited, features used, and navigation patterns within the platform

2.3 Data From Third Parties

Payment processors — confirmation data returned by JazzCash, Easypaisa, Raast, and banking partners after a transaction is processed
Identity verification services — where we use a third-party KYC provider to verify the documents you submit, we receive a verification result and relevant flags from that provider
Fraud prevention services — aggregated risk signals from fraud detection partners used to assess the legitimacy of account activity

We do not collect data from your social media profiles, phone contacts, or any source unrelated to your use of the 777new platform.

3 How We Use Your Personal Data

The personal data we collect is used for specific, legitimate purposes related to operating the 777new platform and maintaining a safe experience for all users. The table below outlines the primary purposes and the data used for each:

Purpose	Data Used
Account creation and management	Name, email, mobile number, date of birth, username
Identity verification (KYC)	Government ID, date of birth, proof of address
Processing deposits and withdrawals	Payment method references, transaction history, PKR amounts
Settling bets and game rounds	Betting history, game session records, account balance
Fraud detection and platform security	IP address, device data, login history, transaction patterns
Responsible gaming monitoring	Session duration, deposit frequency, wagering patterns
Customer support	Account details, support communications, transaction records
Platform improvement	Aggregated, anonymised usage and navigation data
Promotional communications (where opted in)	Email address, mobile number, platform activity

We do not use your personal data for automated decision-making that produces significant legal effects without human review. Where automated tools flag an account for review — for example, in fraud detection — a human team member assesses the situation before any action is taken on your account.

4 Payments and Identity Verification

Deposits and withdrawals on 777new are processed in PKR through local payment methods including JazzCash, Easypaisa, Raast, bank transfer, and debit or credit cards. Each payment method involves sharing necessary transaction data with the relevant processor to complete the transfer.

Identity verification is required before your first withdrawal and may be requested at other points during your account lifetime. This process is standard practice for online gaming platforms and serves both security and anti-money laundering purposes. The documents you submit for verification are handled securely and accessed only by staff involved in the verification process or the third-party KYC provider we use to assist with document review.

Verified account documents are stored for the period required to meet our record-keeping obligations. They are not shared with third parties beyond the KYC provider and are not used for any purpose other than account verification and compliance.

Good to know: 777new never stores raw card numbers or mobile wallet PINs. Payment credentials are transmitted directly to the payment processor using encrypted channels.

5 Sharing Your Personal Data

777new does not sell your personal data. We share data only in the following circumstances, and only to the extent necessary for the purpose stated:

Payment processors — JazzCash, Easypaisa, Raast, banking partners and card networks receive transaction data required to process your deposits and withdrawals in PKR
Identity verification providers — a KYC service provider receives your verification documents to confirm your identity as part of the account verification process
Fraud and security services — risk data is shared with fraud detection partners to identify suspicious account activity and protect the platform from abuse
Game providers — when you play a game in the Game Lobby or Live Casino, the relevant game provider receives a session token and your in-game activity to run the game session. No additional personal data beyond what is technically required for the game is shared.
Legal obligations — where we are required by applicable law, court order, or regulatory requirement to disclose information, we will comply with that requirement

All third parties with whom we share data are required to handle it in accordance with appropriate data protection standards. We do not share your data with advertisers, data brokers, or any commercial entity for marketing purposes without your explicit consent.

6 How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a period after account closure as required by our record-keeping obligations. The general retention principles are as follows:

Account information — retained for the duration of your account plus a minimum of five years after closure to meet standard financial record-keeping requirements
Transaction records — all PKR deposit and withdrawal records are retained for a minimum of five years
Identity verification documents — retained for a minimum of five years from the date of verification or account closure, whichever is later
Support communications — retained for three years from the date of the communication unless the matter relates to an ongoing dispute
Platform usage data — anonymised aggregate data may be retained indefinitely for analytical purposes; data linked to your account is deleted or anonymised within twelve months of account closure unless a longer retention period is required

When data is no longer required, it is deleted or securely anonymised so that it can no longer be connected to you as an individual.

7 How We Protect Your Data

777new applies appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

Encryption of data in transit using TLS (Transport Layer Security) across all platform connections
Encryption of sensitive data at rest in our databases
Access controls that restrict personal data access to staff members who need it to perform their role
Regular internal security reviews and monitoring for unusual access patterns
Two-factor authentication options for your player account to reduce the risk of unauthorised login

No system is completely immune to security incidents. In the event of a data breach that poses a risk to your personal data, 777new will take immediate steps to contain the incident, assess its scope, and notify affected users promptly through the contact details held on their accounts.

You also have a role in keeping your account secure. Use a strong, unique password for your 777new account, do not share your login credentials with anyone, and contact our support team immediately if you notice any unauthorised activity on your account.

8 Cookies and Tracking Technologies

777new uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. The categories of cookies used are:

Essential cookies — required for the platform to function. These include session cookies that keep you logged in while navigating between pages, and security cookies used to detect fraudulent sessions. These cannot be disabled without breaking core platform functionality.
Functional cookies — store your preferences such as your chosen language, remembered deposit method, or game display settings, so you do not have to re-enter them each session.
Analytics cookies — collect aggregated, anonymised data about how players navigate the platform, which features are used most, and where technical errors occur. This data helps us improve the platform experience. Individual user behaviour is not singled out from this data.

777new does not use third-party advertising cookies or share cookie data with ad networks. You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the platform normally.

9 Your Data Rights

As a 777new account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request and we will respond within a reasonable timeframe.

Right of Access

You can request a copy of the personal data we hold about you, including your account information, transaction history and communication records.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.

Right to Erasure

In certain circumstances you may request deletion of your personal data. Note that legal retention obligations may mean some data cannot be immediately deleted.

Right to Restrict Processing

You can ask us to limit how we use your data while a query or dispute about that data is being resolved.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes. You can also object to processing based on legitimate interests.

Right to Data Portability

You may request a copy of the data you provided to us in a structured, machine-readable format where technically feasible.

10 Minors and Under-18 Protection

777new is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. The age verification checks during registration are in place specifically to prevent minors from accessing the platform.

If we become aware that personal data has been collected from a minor — whether through a misrepresented age at registration or any other means — we will immediately close the associated account, cancel any transactions, and delete the personal data involved as quickly as our obligations permit.

If you are a parent or guardian and believe a minor has registered on 777new, please contact our support team at [email protected] immediately so we can take action.

11 Updates to This Privacy Policy

777new may update this Privacy Policy from time to time. When we make material changes — meaning changes that significantly affect how your personal data is collected, used, or shared — we will notify you through the email address or mobile number held on your account, and/or by displaying a prominent notice on the platform.

Minor updates such as clarifications of language, corrections, or changes that do not affect your data rights will be published on this page with an updated date at the top. We encourage you to review this policy periodically.

Continued use of the 777new platform after a notified policy change constitutes acceptance of the updated Privacy Policy.

12 Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data is being handled, please contact the 777new support team.

You can reach us through the in-platform live chat when you are logged in to your account, or by email at [email protected]. Please include your registered account username or email address so we can locate your records and respond accurately.

For data access, correction, or deletion requests, we aim to acknowledge your request within 3 business days and complete the action within 30 days. Complex requests may take longer, in which case we will keep you informed of progress.

Your privacy matters to us. If your query is not resolved to your satisfaction through our support team, you have the right to escalate the matter through appropriate channels in your jurisdiction.